Return & Refund Policy
At Valeria, customer satisfaction is important to us. Please read our return and refund policy carefully before placing your order.
1. Damaged or Broken Products
If your order arrives damaged, broken, or in poor condition, we will replace it with a new product in good condition at no additional cost.
The issue must be reported as soon as the product is received.
2. Unsatisfied With the Product
If you are not satisfied with the product and it does not meet your expectations as described, Valeria offers a 100% full refund.
3. Incorrect Expectations Due to Description Misunderstanding
If the customer did not read the product description carefully and expected features or results that were not mentioned or promised on our website, refunds are not accepted in this case